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      CTS

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      CTS reviews

      3.8

      70% would recommend to a friend

      (575 total reviews)

      64% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.3

      Senior management

      3.3

      Compensation and benefits

      CTS has an employee rating of 3.8 out of 5 stars, based on 575 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CTS employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      575 reviews
      2.0
      Nov 7, 2018

      Converge - Before and After Private Equity

      Senior management
      Recommend
      CEO approval
      Business Outlook

      Pros

      State of the art office environment. Great bunch of guys on the service desk. Access to Pluralsight for knowledge enhancement.

      Cons

      Too many Chiefs, not enough Indians. Since PE investment, company aura very negative. Low morale on service desk. Unappreciated Staff. Overly aggressive CEO. Clueless Senior Management. Below market value salaries. Inability to recruit or retain Staff. Terrible solutions to Clients. Service one of the worst I've experienced for Clients. Between 5 and 8 P1 tickets per day.

      1.0
      Mar 1, 2021

      Wouldnt go back

      It support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good exposure to a variety of systems

      Cons

      Overworked due to management making promises to clients they cannot keep. Not enough staff to manage the workloads Work constantly scrutinised Staff turnover is ridiculous for such a small company. More then 17people left in less then 12months

      avatar
      CTS Response
      5y
      Thank you for your honest review. I am disappointed to hear that your experience of CTS was not a positive one. We do appreciate that the last 12 months has brought additional pressure for those working in an already fast-paced environment and we have made a number of changes recently to relieve pressure on the service desk. We are keen to gather as much feedback as possible on how we can improve, so if you are willing to have a conversation about your feedback, please do get in touch with me directly.
      1.0
      Oct 29, 2022

      Truth about CTS

      It support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      People at the beginning of their career who can’t get a job, this is your place.

      Cons

      A company where people are just numbers. You are good for them only for as long as you don’t want anything in return. There’s people who get lower salaries because management know they live with their parents ! They prefer to hire people with no knowledge then to increase the salary of an experienced engineer. I have never worked in an IT company or any company as a matter of fact where people leave so often. Right now there’s barely any people left to work on the service desk, clients are leaving because of bad services which makes perfect sense since there’s no employees to support. They have people leaving good reviews on glassdoor to bury the real comments left by actual ex-employees. Dig deeper into these reviews and you will find the truth, observe how someone post a good review everyday… stau away from them people it’s all sold as a big lie from the business itself to their clients to the lies they tell people to have them join. Stay away!

      Viewing 7 - 9 of 575 Reviews
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      ReviewsCTS reviews

      Glassdoor has 625 CTS reviews submitted anonymously by CTS employees. Read employee reviews and ratings on Glassdoor to decide if CTS is right for you.