Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Capita

      Engaged Employer

      Capita Inbound Customer Service Agent reviews

      4.0

      98% would recommend to a friend

      (8 total reviews)
      avatar

      Adolfo Hernandez

      Not enough data to show CEO approval

      75% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      4.0
      Feb 10, 2024

      Good community spirit amongst staff, good career progression programme

      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a good community feel amongst staff (we are all in it together mentality). The job roll was demanding and stressful at times, but there was good support from other staff, managers and a good training. Best thing about the job was its career progression programme which aimed to bring out the best in you.

      Cons

      Stressful at times, hard to book holidays for specific days (you must be quick, availabiltiy was a problem when it came to booking days off, especially at short notice)

      Viewing 1 - 3 of 8 Reviews
      Related searches: Capita Inbound Customer Service Agent jobs | Capita salaries | Capita benefits | Capita interviews
      Capita reviewsCapita Inbound Customer Service Agent reviews

      Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.