Capita Inbound Customer Service Agent reviews

4.0

98% would recommend to a friend

(8 total reviews)
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Adolfo Hernandez

Not enough data to show CEO approval

75% positive business outlook

Reviews by job title

8 reviews
5.0
Sep 9, 2023
Recommend
CEO approval
Business Outlook

Pros

To be honest about Pros If you’re a middle class boy and you don’t have father at the age of 21 then you have to go work full time to be a bread earner for your family and this company paid me the best as a fresher Second thing is company is in a very prime location which is called Magarpatta Pune and the process I was working for was named as O2 it’s a UK based Telecommunications Company and I was working as a sales agent That’s all

Cons

The cons are I wanna do something in my life dreams to come true goals to achieve wanna be the greatest and wanna give something good to these world in return so working in BPO as a full time agent with lower package when you still have the ability to with any company it’s just you need good money to make you’re life better I wanna achieve my goals so working in BPO is not an option

3.0
Jun 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Capita has great benefits, from having medical aid, provident fund, it's quick to grow in this business they offer alot.. As for your kids aswell there's so much benefits working here I really did enjoy my experience and gained alot aswell

Cons

The campaign I worked on was a bit mixed up so much things I had to do as a customer service advisor, it included sales, doing upgrades, opening and closing complaints, dealing with managers call backs it was not organized as where by other companies has different campaigns for all different type of calls or issues the agents deals with

4.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Professional environment, decent location and facilities

Cons

Low pay, limited progression oppurtunities

Viewing 4 - 6 of 8 Reviews

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