Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Capita

      Engaged Employer

      Capita O2 Customer Service reviews

      1.0

      0% would recommend to a friend

      (6 total reviews)
      avatar

      Adolfo Hernandez

      Not enough data to show CEO approval

      Ratings by category

      1.0

      Culture & values

      1.0

      Diversity & inclusion

      1.0

      Work/Life balance

      1.0

      Senior management

      1.0

      Compensation and benefits

      1.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      3.0
      Nov 12, 2019

      Good money

      O2 customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get job Good training Set shifts

      Cons

      Training does not prepare you for real thing not enough support Managers constantly on you to improve targets

      3.0
      Nov 4, 2016

      Customer Sales Exceutive

      O2 customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      UK based FTSE 100 company Good package as compared to other BPO companies Good HR and selection process (in pune) New businesses added to the company Serves private as well as public sector in the UK that means this company is relatively more stable

      Cons

      Too many changes in the team. Our manager/team was changed four times in 3 months. No fixed week offs No or little support

      1.0
      Oct 20, 2015

      Avoid like the plague.

      O2 customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better than minimum wage pay.

      Cons

      Management. Management. Management. Don't treat you like a human. Not allowed to move from the desk for toilet usage. Don't understand that someone would need time off when a family member dies ( this is why I left ).

      Viewing 4 - 6 of 6 Reviews
      Related searches: Capita O2 Customer Service jobs | Capita salaries | Capita benefits | Capita interviews
      Capita reviewsCapita O2 Customer Service reviews

      Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.