Capita reviews

3.0

41% would recommend to a friend

(8,152 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility in working patterns The range of projects/work is good Generally, colleagues are great; they add value to the work.

Cons

Promotion isn't always available, May end up in the role for a long period of time. Some people are set in their ways in certain parts of the business and don't value the work/contribution of a BA. Fully remote working can be a drain.

Viewing 34 - 36 of 8,152 Reviews

Glassdoor has 8,868 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.