Capita reviews

3.0

41% would recommend to a friend

(8,152 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I cannot think of anything that is positive about this company

Cons

They will find any small mistake you have made to use as an excuse to either fail your probation period or extend it for longer

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work culture at company.

Cons

Bad work life balance unfortunately.

1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Almost nothing in the company in worth praising. The upper management is idiot and biased

Cons

Many. No proper HR policies. People are suggested they would be placed within however not even a single attempt was made after being advised employee has been benched. Upper management just sleeps and least bothered of what is happening. It is like a sinking ship and captain has already abandoned.

Viewing 31 - 33 of 8,152 Reviews

Glassdoor has 8,868 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.