Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Can not think of any

Cons

No support Unrealistic goals Poor management

3.0
Apr 13, 2026

Average

Recommend
CEO approval
Business Outlook

Pros

Good flexible working policy and offers

Cons

Limited development opportunity Senior leadership do not trust business to make decisions that effect day to day

Viewing 61 - 63 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.