Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Mar 13, 2014

Busy role with plenty of opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large Company with good reputation Large number of customers Good support from Staff/Managers Good work/life balance

Cons

Travel is unavoidable with most clients based in England/Scotland

5.0
Feb 26, 2014

Excellent

Recommend
CEO approval
Business Outlook

Pros

Focus on results is great

Cons

People agenda has scope to improve

3.0
Feb 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Good Opportunity to work on big clients. Opportunity to work with some very talented people. Trainings Always keep you on Toes.

Cons

Too much Politics and clash of personalities. Employees are treated as numbers. No Benefits at lower level. Less Salaries. Poor employee retention. Complicated structure, its always very difficult to contact someone with in the company. Specially IT support. Everything is divided in business units and needs lot of signoffs for little thing. Which actually slows down the things.

Viewing 8074 - 8076 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.