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      Capita

      Engaged Employer

      Capita reviews

      3.0

      41% would recommend to a friend

      (8,152 total reviews)
      avatar

      Adolfo Hernandez

      44% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Capita has an employee rating of 3.0 out of 5 stars, based on 8,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

      Reviews by job title

      8K reviews
      5.0
      Oct 21, 2021

      good time

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      loved training and team members

      Cons

      stressful timelines and pressure from higher-ups

      3.0
      Dec 7, 2016

      Capita

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility and autonomy to do job with minimal interference

      Cons

      Lack of leadership and communication of strategy.

      5.0
      Jul 25, 2016

      No reason to leave

      Candidate attraction
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities, support and encouragement to seek promotion and take on more responsibility. Flexibility (although dependent on role and business needs) to move location or work at home if you need to. Encouragement to love what you do, if you're not happy with what you are currently doing then there is flexibility to move teams, apply for other roles internally or change your job role slightly to suit you. Open discussions with management about concerns and steps taken to resolve. Can opt into training days if they are relevant to your post. Great atmosphere, sociable office, employees engaged, approachable management. Brilliant graduate scheme, although very competitive. Clear set objectives - personal and team each month.

      Cons

      Because of the size of the company it may not be the same experience across the board but I think in general a great business to work for.

      avatar
      Capita Response
      9y
      Many thanks for your review – we really appreciate your feedback!
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      ReviewsCapita reviews

      Glassdoor has 8,868 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.