Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Oct 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Staff benefits include healthcare, pension, share schemes, childcare vouchers. When the standardised HR processes work, they work well. Capita buys a lot of businesses, which keeps the HR team quite busy.

Cons

Occasional insane edicts are passed down from group IT and group HR. This is probably typical of a large organisation facing the problem of a sprawling mass of semi-autonomous businesses under a single umbrella.

3.0
Oct 3, 2012

Great team rubbish pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High calibre of staff, good team working and family friendly

Cons

Way below market rates for pay

Viewing 8095 - 8097 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.