Capita reviews

3.0

41% would recommend to a friend

(8,152 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Jul 4, 2012

CER; genuine career progression and great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CER offers a huge amount of training, your manager, Regional Manager and senior consultants really take an intereste in developing you and your desk. There is a week's induction which is challenging and helps you hit the ground running. Capita is a huge name in the education market so it's very easy to get your foot in the door with clients. The managers 'walk their talk' - they run desks as well as managing a team which means they understand the challenges you're facing. The calibre of staff at CER is high so you get to work with first rate consultants who like to work hard and play hard. Capita teaches you how to be the best at what you do and offers career progression - the MD started as a consultant!

Cons

Capita have very high expectations of their staff and certainly work them harder than other agencies I've worked for. Capita is huge corporate group so you need to be happy in that sort of atmosphere.

5.0
Jul 3, 2012
Recommend
CEO approval
Business Outlook

Pros

My first recruitment role many moons ago was with Capita Education Resourcing. The support for someone coming into Recruitment for the first time was top notch and I was given all the tools I needed to grow my desk without being micro-managed. I left as I was offered a more senior role outside of the education sector and was loath to admit I secretly regretted my decision. An opportunity became available recently to re-join the company and I was pleased to see that Capita Education Resourcing still have the same culture and work ethic that I remembered. Staff are made to feel valued and appreciated (and I'd forgotten how much I missed being brought breakfast every day - just one of the perks of the job). The hours in education recruitment are long with a 7am - 7:15am start being the norm however staff are able to work shift patterns over the school holidays and with 31 days annual leave a year you soon catch up on rest. The company are growing with new opportunities being created in-house regularly and new product offerings and its an exciting time to be working for Capita Education Resourcing. I'm very pleased to be back.

Cons

Although the commission scheme is good it can be confusing working it out. Commission is based on percentage of growth so consultants joining the company to develop a previously failing or new desk stand to earn as much as an established consultant. For a recruiter who is pretty rubbish at numbers though this isn't the easiest way to track what you're going to earn before your pay check comes through.

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Glassdoor has 8,868 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.