Capita reviews

3.0

41% would recommend to a friend

(8,152 total reviews)
avatar

Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
3.0
May 17, 2011

Blue Chip Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High levels of management coupled with numerous policies!

Cons

Little job security when a downturn in the market

2.0
Apr 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Some clever, bright people within the company with drive and determination. It's a relaxed environment to work in and the company contributes to a good work / life balance.

Cons

The management aren't on the same wavelength as the workers. Redundancies has seen the best of the staff leave and those that are left looking over their shoulders. Capita Symonds are bringing in new staff at associate level and above on reported huge salaries yet not looking after the employees below them. Promotions come without pay rises and staff are again starting to look elsewhere.

3.0
Apr 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible working. Expense processes excellent. Not micromanaged. Career progress through disorganised growth is a plus. Colleagues generally good when advice needed.

Cons

Not doing job hired for even though there is still a need for that position to be filled. Awful technology - XP, No wifi network access, poor single sign-on implementation. Roles change with little notification. Infighting between teams is epic. Poor resource planning for major projects.

Viewing 8128 - 8130 of 8,152 Reviews

Glassdoor has 8,868 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.