Capita reviews

3.0

41% would recommend to a friend

(8,152 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Aug 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Integrity, strong work ethic and strength in their market. With an obvious public sector bias, process is key so it's important that employees are happy working within a rigid structure. If so, you'll enjoy your time at Capita. I found Capita to be a very honest employer who communicated well.

Cons

Rigid managerial structure. Strong delivery base but not much innovation permitted. Historically, very risk averse although this is now changing I understand. Major contracts (as will any organisation) tend to drag resource from smaller projects to ensure consistency of delivery, which can be incredibly frustrating - but that's an industry issue rather than a Capita issue...

2.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

A successful and diverse organisation with opportunities to cross between industries.

Cons

Poor recognition of hard work, very focussed on driving down costs, If you travel, it has to be budget and bus over taxi, which can be embarrassing! oss into difference industry sectors. Can be quite unprofessional environment, so not a terrific place to start your career. Employees are not encouraged to produce results, they are encouraged to drive down costs and extract as much chargeable work from clients as possible. Benefits are very mediocre - they'll work you hard but don't expect great pay rises or bonuses fin return. Uninspiring management, A few years with this company will not set your CV alight.

Viewing 8149 - 8151 of 8,152 Reviews

Glassdoor has 8,868 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.