Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Feb 27, 2026

Not great

Recommend
CEO approval
Business Outlook

Pros

Staff are plentiful and friendly. Middle management are pleasant. Opportunities for lateral movement plenty.

Cons

Promotion opportunities scarce. Initial employment level revolving door. Minimum wage with vert little movement. Very little in the way if freedom Close to 0 autonomy across the board.

3.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

You will find a very cooperative environment here Not much burden of work

Cons

Not much chances to grow in other areas

4.0
Feb 25, 2026

So far so good

Recommend
CEO approval
Business Outlook

Pros

Everything is good. They offer permanent WFH to all the employees. Salary hikes are okay.

Cons

Promotion and salary hikes and recently they stopped giving bonuses

Viewing 91 - 93 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.