Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
avatar

Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Mar 4, 2026

good

Recommend
CEO approval
Business Outlook

Pros

helpful with all enquiries especially regarding...

Cons

nothing bad to say about them

4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good career opportunities (in theory) Friendly colleagues

Cons

After growing too large, company shrinking rapidly Personnel being replaced with AI systems

Viewing 88 - 90 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.