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      Capita

      Engaged Employer

      Capita reviews

      Humans replaced with bots - Service Desk Analyst Capita Employee Review

      4.0
      Mar 3, 2026
      Service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good career opportunities (in theory) Friendly colleagues

      Cons

      After growing too large, company shrinking rapidly Personnel being replaced with AI systems

      Explore other reviews about Capita

      5.0
      Jul 7, 2025
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      it was very good job

      Cons

      it was a stressful work environment

      3.0
      Jun 17, 2025
      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly Team ,Good Environment .

      Cons

      I need not experience any cons so far.

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