Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Feb 5, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Good salary, good technical growth

Cons

Micro management, to get projects after end of current project

3.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

There are lots of great people at Capita who I really enjoyed working with. I always liked my immediate bosses. A lot of the roles are largely remote working (which can be good, although I'd prefer some more activities with a base office)

Cons

No bonuses in recent years, the company has been going through a long people of turning the company around and restructuring. Limited movement around the company takes place. Long hours.

4.0
Feb 2, 2026

Constant restructures

Recommend
CEO approval
Business Outlook

Pros

Holiday allowance ok. Flexible shifts but depends on your line manager.

Cons

Treated like a number by senior staff at Capita, all about profit for Capita overall rather than individual business areas. Too much restructuring going on by people who have no idea what's going on in the business.

Viewing 106 - 108 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.