Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Sorry, I'm struggling to think of any

Cons

Never worked in such a hostile atmosphere - massive staff turnover. Aggressive managers who take all the credit and deflect all the blame.

1.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

The other new recruits on the training with me were lovely but we were new and naïve.

Cons

Very unsupportive. Hours necessary to complete the job were twice as much as you were paid. It was a spoken expectation that you would work into the early hours if necessary to get your reports in to their targets which were unrealistic. Furthermore, the only reports that got approved were ones that either suggested no PIP or the barest minimum. We were hired to give our professional opinion and we consistently told we were wrong. Has NO understanding of mental health conditions, of the people we were interviewing, or of their own staff (not me thankfully). I left because it seemed we were being forced to take away benefits from people who needed them.

Viewing 109 - 111 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.