Capital One reviews

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(13,122 total reviews)
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Richard D. Fairbank

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13K reviews
5.0
Mar 17, 2016

A Company with a Heart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic work/life balance, the ability to work remotely for some roles, fun work environment, great company culture and values, corporate citizenship and volunteerism, open communication, visibility to and from leadership, onsite campus amenities (cafes, gym, health center), great benefits, awesome people and opportunities for training and growth.

Cons

Career pathing and growth opportunities for some roles, lower salary, flawed promotional process and at times slow execution on initiatives and deliverables.

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Capital One Response
10y
Hi! Thank you for your thoughtful feedback. We will definitely keep asking for advice, input, comments and feedback - you put it well, we're continually striving to be better, smarter, and more efficient as we grow in our mission. Thanks for the pulse check!
2.0
Oct 1, 2023
Recommend
CEO approval
Business Outlook

Pros

End to end view of Credit ecosystem Corporate Learning - there are internal courses to learn a load of things from people who have been in the top roles in the company Easy to switch teams WLB was great but is constantly deteriorating nowadays

Cons

Performance management This would take whole book to write about but still wouldn't make sense as to why they have it in such an outdated fashion twice a year leaving lesser time for actual work to be done. You gotta be popular in your team and some more to do well in this job. This isn't a role for heads down work. Take up this job only if you are great at making decks and presenting them, actual analysis may or may not be important depending on which team you are in but if you make pretty slides with pretty graphs that your skip likes then you might get to keep the job

3.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

I was an employee with Capital One for over 20 years. During most of that time they offered good benefits, fostered a solid culture and had a good vision for the future. The culture specifically is what kept me there so long, while turning away other companies from enticing me away. Another positive was the ability to move around the company to different roles if you desired a new challenge.

Cons

Post COVID, Capital One's culture has shifted dramatically to toxic. Amazon cast-off executives are now influencing a culture where doing your job is not enough to keep your job. They force management to make the bar so high during calibrations that only a select few can reach it and then they outright terminate the employees under the bar without a Coaching Plan or Performance Improvement Plan. Employees are asked to do more with less without any additional compensation. Executive Leadership is easily influenced by the tech companies that Capital One strives to emulate. Instead of being the leader in their industry and doing what is best for the associates, they base their decisions on what Google, Apple and Amazon do. Employees are being forced back into the office and if they don't badge in often enough, they are terminated.

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