What are the top reviewed jobs at Capital One?

Software Engineer (1155) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2002 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1639 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1390 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1252 reviews)); "The salary was good and decent." ((in 358 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 756 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 568 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 531 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 273 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 208 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

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Be the first to review this company

(13,173 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

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Reviews by job title

13K reviews

2.0

Apr 13, 2012

Great company, but must fit the culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great compensation Feedback constant Self accountability for results, not work hours Energy Age or seniority does not matter in climbing the ladder

Cons

Treat contractors poorly Open feedback culture mean constant focus on "opportunities," and not trying to find strengths Lots of people trying to create work for themselves to create "visibiliity" and for the sake of saying they changed something More time is spent creating decks and preparing for meetings than actually doing work Expected to answer routine emails at all hours

5.0

Apr 12, 2012

Wonderful place to work.

Project manager

Recommend

CEO approval

Business Outlook

Pros

None at this time, cant think of anything that is wrong. The job is fun, people are great and there is opportunity for growth

Cons

No downsides. Some people can work from home and others are not able to. . It all depends on the type of work you are doing.

4.0

Apr 11, 2012

Learned a ton, very talented people, unique culture which suits particular personalities

Program manager

Recommend

CEO approval

Business Outlook

Pros

Extremely intelligent, driven people Ability to move around from job to job - which can be unrelated to previous experience (moves are based on skill level, but there's a downside because people can take highly specialized positions without prior experience) In some areas of the company - great flexibility with work schedule, hours, location - 'future of work' modality

Cons

Salaries and benefits decreased over time to accommodate becoming a bank vs. credit card company, Performance management process is cumbersome Success depends on manager who will fight for you Inconsistencies in 'flexible work' environment - vary from department to department and individual to individual Some legacy employees who joined Capital One when very young are still young and in very (too) senior positions

Viewing 12802 - 12804 of 13,173 Reviews

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