Cisco reviews

4.1

82% would recommend to a friend

(33,577 total reviews)
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Chuck Robbins

79% approve of CEO

67% positive business outlook

Cisco has an employee rating of 4.1 out of 5 stars, based on 33,577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cisco employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

34K reviews
1.0
Apr 12, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Most of the products I worked on shipped to customers. 2. Lots of opportunity to learn because you are working long hours. 3. You get to work on lots of things because head count is minimal, so it is like a start up. 4. Most of the people are very intelligent, bright, and quite fun if there is time to get to know them. 5. Cisco has lots of process and systems in place to learn. This is great for new hires to see how a big organization runs things. 6. ITIL is coming and Version 3 can be used to reduce process! HP is big into it and Cisco will get it eventually. 7. Was a great place to work for the first 6 years. We worked hard and got some recognition and rewards. Parties and fun were paid by the company. There were benefits! 8. If you are a great sales person you are set - Everyone is always selling themselves and trying to look better than others. It is the look good company! 9. Oh - you get free bagels and donuts if you go to Chamber's once a month birthday breakfast! ...Otherwise there is never a free anything because you work for it. 10. Directors and VPs have it made! - has anyone ever counted them? - there are so many it must be hard - laying off a few every six months doesn't make a dent. All of a sudden they are gone and it was as if they were never there. 11. There is lots of work! You have your work, the work of your co-worker that is laid off every 12 months, the work to talk to India/China, the initiatives (remember 2 each minimum to get your ranking up), the extra work to sell your work, and then the 30 to 50 extra products that Cisco is working on now. 12. Many companies are benefiting from Cisco's focus being so broad. Cisco revenue is going up because there are so many areas too make money and individual market share is dropping in the plumbing business. The Cisco family is creating opportunities for others! 13. You learn to reward yourself and take pride in your own work. 14. This company is beyond frugal and slightly paranoid. You will be much better with money and able to identify all your work peers as enemies in some way. 15. WEBex and Telepresence are cool tools and I miss them. 16. You learn to be very creative by making do with equipment you have or squeeze vendors as part of the collective. 17. You get very good at business justification and spreadsheets - because sometimes getting anything requires levels of approval. I learned a lot at Cisco - Best Wishes to all at Cisco!

Cons

1. Many of the perks are gone - no more free drinks, subsidized cafeteria is gone, you pay for your own DSL at home so you can work most nights, no cell phone reimbursement, no parties, and managers must pay for their employee Christmas lunches or events. Potlucks mean buying from the local market cause who has time to cook. 2. When you come in Cisco folks make it look good for you. Get set for long hours and very little recognition unless you are in the top 20 to 30 percent in ranking. The top >50% might get something the rest are happy with what they don't know. 3. Work in multiple time zones with jobs moving offshore. On the phone from 8 to 10PM or at 7AM. 4. Lots of job overhead and development tools seem outdated but they mostly work. 5. There is much redundancy and product overlap yet there are feature gaps. 6. Good salary to start and minimal raises after you join. Very difficult to get promotions. 7. Stock options for 2nd level managers, directors, and VPs but not the workers. 8. Constant ranking and rating every 6 months and managers up selling. What a waste of time. What ever happened to leading the people to get more work out of them? 9. Must do your 3 to 5 work projects at the same time and accomplish 2 or 3 initiatives. Initiatives are often a farce because everyone has to have them to get their ranking up. Then they compete for resources to do the initiatives when there is not enough people to do the work. So much wasted effort. 10. My director was often gone and we never knew what he did for work. Good manager or leader?

1.0
Mar 24, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a good place for experienced employees to self-manage their tasks and location. For sheer breadth of technology, Cisco is unmatched and that is exciting to be part of. There is plenty of money too so the company can afford to invest in many different areas, however the strategy is more to "buy innovation" rather than "build it" . The training programs are great but you have to find them and to have time to do them - which is hard given how much work Cisco constantly expects from the level 12 and below employees. Don't expect the managers to develop their employees either - they are too busy playing politics to try to get to the Director and VP level, so they won't have to work so hard themselves! ;-) Some groups allow telecommute which is seen as a huge bonus by most. Benefits expensive but OK. 4 weeks vacation/sick leave combined per year. Decent severance package.

Cons

Upper management usually seem to get the strategic vision right but there is a huge schism between upper management and the regular employees. The VP level and above is kept carefully apart from anyone who is Senior Manager level and below. There seems to be a contemptuous attitude towards the people who do the actual work from upper management that is unusual in other high tech companies for whom I have worked. Cisco is also a company that shows a lack of heart and concern for the employees - treating them as commodities to be worked hard and discarded. This comes right from the top and permeates all the way down to first and second line management. There is a coldness and unfriendliness at Cisco that is unusual for a tech company. Cisco also skates very close to illegality in the way it does layoffs. Many people who get sick, even for short term, non-chronic illnesses or have pregnancies, happen to find themselves on the "job elimination" or "limited restructuring" list (the latest euphemism for layoffs) shortly after. CAP awards for excellent performance and top ranked in other years don't matter. Someone always has to be bottom 10 and 5 each year. Not surprisingly, the percentage of women at Cisco is quite low despite the fact that the company consistently makes the "best place for women to work" list. This is most likely due to the prevalence of telecommute and the lack of gender and racial discrimination. People are constantly on edge at Cisco unless they have "protection" which means knowing the right people or having been there a long time. Having an MBA also seems to be a protection, which is amusing because some of the very worst managers/directors have MBA degrees from top schools. It is common for people with newly-minted MBA degrees to be given L1 management positions as a reward. This does not make for a nice work environment although the buildings and cafes themselves are clean, bright and pleasant. A big problem is that if you get a bad manager or Director, of which there are many, it almost impossible to move within Cisco. It is a case of "damned if you do and damned if you don't". If you stay in a bad group, you will get eliminated sooner or later because the group will be killed off but if you try to leave before, the internal job system is open and transparent, so your manager is informed that you are interviewing internally. This means that you don't just have to contend with being in a bad group but your ranking will drop to bottom 5 or 10 because you dared to try to move. This is then a sure way to lose your next bonus and to be managed out. So savvy employees only move straight after ePM/bonus time and don't announce they are leaving until they have secured the new position. However this is against company policy and many interviewing managers will not allow it. Competence, experience, innovation, hard work and technical expertise are not valued at Cisco. Only political skills are.

1.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Good place to learn networking technology. Good people at the lowest ranks. Not a sweat-shop.

Cons

Incompetent senior management that is unbelievably short sighted. Promotions are only possible by being hand-picked by a VP who are the least qualified. The result is chains of incompetent management. Marketing is ridiculously superficial and self-serving. Development is cheap and poor quality. Indeed Chambers is a great CEO. He's an excellent business manager, visionary and leader. However, Chambers is a horrible technical manager and cannot make Cisco into the world-class company we should be. As proof, see the recent departure of Alan Baratz. Great technical VP who barely lasted 6 months. Stock has gone nowhere in 10 years and this is the cause.

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