Citi reviews

3.6

65% would recommend to a friend

(36,486 total reviews)
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Jane Fraser

67% approve of CEO

56% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,486 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

36K reviews
1.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay Some Good People Good Benefits Subsidised cafeteria

Cons

Massively understaffed. Management know and do not care. Self promotion is key. There are so many lifers who are, quite frankly, awful at their jobs. The atmosphere is horrendous; make sure that you document everything. Some managers can’t even be trusted to remember what you’ve said in 1-1s. They have a dangerously understaffed product department. Making redundancies whilst they don’t have enough people to do the work as it is, is incredibly stupid. Good people are leaving, too, only making the workload higher for those who remain. It feels like the emperors new clothes… nobody senior owns anything. It’s also incredibly slow and bureaucratic. Avoid, if you can.

3.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Citi has a great reputation and the best people to work with. The legal issues someone is exposed to are interesting and you can learn a lot about a global organization. It's a great place to stay for a few years if you don't expect rapid growth.

Cons

Open Space in Tampa. The people in NY are tone-deaf when it comes to the working conditions in Tampa. First, the open space concept is not conducive to productivity. The NY'ers say it's for collaboration, but we're all remote anyway in Tampa. The cafeteria was condemned for rats twice so they had to rebuild it. During the construction, they decided to get food trucks which had long lines and unhealthy foods. They ordered everyone back to work while the cafeteria and gym are under construction. There's no coffee available. The traffic on the Tampa campus is unbelievable. Yet, the NY'ers still want everyone in the office. Also, people who are in Tampa will not get the same work assignments or promotions as New York. It's because the NY'ers are afraid of losing their jobs so they keep job security by hoarding a lot of projects and promoting people differently. I don't think it's malicous...but more of a subconscious thing. The benefits are terrible and expensive. There's no IT help or office supplies. It's pretty bad. I would say work at Citi for a few years and then escape.

2.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

- Pay is decent - Opportunities within a large banking company - Good resume job

Cons

- The Culture: Working your employees to death is a part of the job. It’s an unwritten IA rule that every employee must be miserable and have no Work/Life balance. Everybody that works in IA hates their job, no exceptions - The Job Itself: It’s terribly uninteresting. All the workload of Public, yet x100 more boring. You’ll fall asleep reading endless DEA’s and completing Workflow Process’s till your heart dies on you at the ripe age of 27 - Management: must just be two kids in a trench coach because none of the decisions from management ever make sense. Employees want a WFH option? Force em back to the office. Our systems are outdated and barely functional? Let’s get a new system that has 0 integration with the old one and barely operates on its own. Record profits at Citi and our employees are underpaid and overworked? Time for a stock buy-back! It’s hilarious how out of touch management is with their employees - Technology: As mentioned above, it’s genuinely funny how outdated Citi’s tech and systems are. Business’s are struggling to get by with their decades old software and management could not care less. Also enjoy waiting 2 months to get access to software that’s vital to your job - Communication: Non-existent. Everything here is last second, ill thought out, and rushed

Viewing 34 - 36 of 36,486 Reviews

Glassdoor has 41,732 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.