Pros
- Good perks in-terms of salary, leaves, insurance and transportation
Cons
In one word, it is a sweatshop of Citibank in India. - There is a concept of DTA (Desktop Tool Analysis), it is a background software which generally runs in every employee desktop and will monitor all the activities which you are doing. Like which websites you are browsing, which software you have opened. The active session you logged-in and the non-active session when you were log-out. In my projects, managers used to send emails to the employee if any team failed to have average DTA of 9 hours. It is like we are working in some cheap start-up company. - They will enforce you to have a minimum of 9 hours of DTA time and even if you miss by 30 minutes, the manager will escalate this and will pressurize you that it will reduce the overall DTA score of the team, So, we need to keep it minimum 9 hours but there is no bar for maximum as they want to make your work endlessly. - No work-life balance. Manager will expect you to work all 7 days in a week. They have created several WhatsApp groups in which they will keep messaging you to log-in from home whether it is weekend, public holiday or you just came from office on normal days. - Recently, they have closed the facility of WFH by stating that their employee don't do WFH sincerely but still forces many employees to login from home outside of their business hours. This company is the best use case of how to misuse the remote login facility. - In the name of the Agile, they will make any changes during the scrum and force you to deliver it on time and will make you pressurized if you don't delivery it on time or raise any concern over delivery - Due to the above reasons, you will mostly get the negatives to feedback from the Citi employees whether they are former or currently working over there. If you are your vendor to this company then it will be a hell for you. - During the interview process and pre-joining session, HR will tell you that they care for the employee work-life balance and gives lots of leaves. But in reality, very few lucky ones are able to utilize their leaves completely. - Due to this negative working culture, you will see that nowadays most of the employees who are joining them are from mostly service-based or they directly hire their vendor on their permanent role. Because in past most of the new joiners were either absconding them or leaving them within a few months of joining. - That is why they are also having a notice period of 90 days from the first day of your joining. So, my one humble request to anyone who is looking forward to joining this organization, please just have some feedback from an employee or vendor who either worked with or currently working with Citibank. If you found someone who is working in the business unit for which you are also got hired then it will be better. Only then take your decision to join this organization.
