Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1976) , Analyst (1316) , Assistant Vice President (887) , Business Analyst (592) , Senior Vice President (534) , Manager (524) , Director (505) , Assistant Manager (476) , Customer Service Representative (434) , Officer (424) , Personal Banker (394) , Project Manager (355) , Software Engineer (355) , Intern (347) , Financial Analyst (332)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2741 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2211 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2030 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1725 reviews)); "Good salary if you are new joinee compared to the ones working there for past 10 years." ((in 1264 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1272 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 813 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 714 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 700 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 588 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

Citi reviews

3.6

65% would recommend to a friend

(36,514 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Career opportunities

3.4

Culture & values

3.4

Work/Life balance

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

4.0

Nov 27, 2008

great pay!!!!

Collections representative

Recommend

CEO approval

Business Outlook

Pros

pay no experience at all as a collections rep and started at 11.00 per hour full time, The VP were always on the floor talking to us and wanted to make sure we as employees were happy!!!!!!!! Citi is a great place to work and all the ubit managers are very helpful and fun they made sure that we received all the information we needed and the building that i worked at was amazing Citi made sure that we were always taking care off there was a on campus citi bank that way we could just walk to the bank instead of driving to one we even had a food court on campus with real chefs it was great

Cons

benefits!!!!! while i was there i couldnt get any straight answers on why my benefits were always messed up.

4.0

Nov 25, 2008

People always get work done but run into down-turns on re-organization of the company

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

The team you work with is excellent and people really work as a team. There are very senior team members at Citigroup that are helpful and provide good mentoring of junior team members whenever required. Management also came up with a plan to talk to individual employees as part of their 'lunch meetings' which was a great idea to talk directly to management. Overall, a great place to start your career but make sure if this is your first job, you at least look around to understand the importance of the people you work with and respect the company. I was happy at Citigroup from work/life balance, but pay scale was below average.

Cons

Current market turn-around and lot of re-orgs.

1.0

Nov 25, 2008

A once-great enterprise crushed by executive greed and its unmanageable size

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. I have been with Citi for 12 years and I am devasted my what the greed of our senior leaders has done to the company and the country.

Cons

Leadership vacuum. Senior executive greed at the expense of the front line employees and clients. Our senior leaders are so focused on saving their own skins that they have forgotten what this company was built on - loyal dedicated service to our CLIENTS.

Viewing 36358 - 36360 of 36,514 Reviews

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Citi reviews

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great pay!!!!

People always get work done but run into down-turns on re-organization of the company

A once-great enterprise crushed by executive greed and its unmanageable size

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