Pros
Good network of Citi staff worldwide
Cons
New transformation agenda is killing employee morale and does not seem to be addressing lack of client-centric approach. It looks like the leadership cares more about the share price than its clients. Employees genuinely care for clients but are not given the resources to help clients and generate ambitious revenue targets set by management. A real vicious circle. Too many internal committees and meetings that are often prioritized vs client meetings. People get mad if you prioritize a client meeting vs an internal call. Additional Risk and Control is killing the business as they act more like a police looking for issues everywhere instead of actually helping. Lack of empathy from leadership who does not care whatsoever anout employee wellbeing. Voice of Employee survey is the most useless exercise as employee concerns are always rebutted by Management, citing internal constraints. Overall, not a good place to work anymore due to contradicting agenda from management and their lack of empathy and extreme focus on the share price vs clients.
