Citi reviews

3.6

65% would recommend to a friend

(36,611 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good benefits packages -Remote work is possible -Growth opportunities

Cons

-The company focuses on meeting average handle times over every other metric, including customer satisfaction, and they will quickly place you on disciplinary action if you do not strictly meet the goal for handle times.

5.0
Mar 12, 2026

Good Culture

Recommend
CEO approval
Business Outlook

Pros

Good working culture and good environment

Cons

Nothing is bad salary is also very good

Viewing 526 - 528 of 36,611 Reviews

Glassdoor has 41,878 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.