Citi reviews

1) Awfully long hours and zero paid overtime (entry-level salary is poor). If you stay behind to help your colleagues, you are lucky to even get a thank you. 2) Training is woeful - you are expected to learn things at fast pace (even if you have no experience). Most training is simply watching a colleague complete the task on their computer who is usually in a rush as they have another billion things to do at the same time. 3) If you work from home, you must use your own technology. 4) Manager does not really want employees to work from home. If you are fortunate to be able to work from home a few days a week, the manager tells you which days. 5) The office environment is dreadful - people walk past you and completely ignore you. I am a positive, outgoing person but after three months, I was a shadow of my former self. 6) The company promotes the importance of mental health, but actions speak louder than words. 7) If you are a graduate looking for an entry-level position, stay away. However, if you have no friends, no family and no life, this job will be perfect for you.

Training My experience of training was dreadful at Citi. It's difficult to get up to speed/train from home, which I acknowledge, however the approach from the management was to ask me what training I had scheduled for the week - I would expect training to be outlined and scheduled for you when joining a new company. Equipment I was provided with a sub standard Chrome OS PC that wasn't fit for purpose so had to buy my own laptop which I received no reimbursement for. Team Structure Again, working from home during a pandemic has its limitations for team building/co-operation however my experience at Citi was that teams were very disjointed with little crossover. There was no real efforts to keep the team in touch and team meetings were a rarity. Work/Life Balance There was definitely a culture of not being away from your computer at all during the hours of work which was only exacerbated by having to message when you left the desk/went for lunch. Felt almost like you were back in school having to ask permission to leave your desk. Management From speaking to people in other teams at Citi, along with my own experience, it seems like managers at Citi are told to manage through thinly veiled threats and aggression. I found that my manager was as nice as nice when talking directly, full of praise and advice, however when there was any official requirements such as probation the story was very different. Complete absence of human understanding for issues that people have going on outside of work.