Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1974) , Analyst (1315) , Assistant Vice President (886) , Business Analyst (592) , Senior Vice President (533) , Manager (524) , Director (505) , Assistant Manager (476) , Customer Service Representative (434) , Officer (423) , Personal Banker (394) , Project Manager (355) , Software Engineer (355) , Intern (347) , Financial Analyst (332)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2747 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2204 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2042 reviews)); "Team are good and culture" ((in 1777 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1712 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1289 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 809 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 708 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 692 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 591 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

Citi reviews

Compare reviews

3.6

65% would recommend to a friend

(36,472 total reviews)

Jane Fraser

67% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Career opportunities

3.4

Culture & values

3.4

Work/Life balance

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

36K reviews

5.0

Aug 16, 2021

Great Place to Work

Risk officer

Recommend

CEO approval

Business Outlook

Pros

Benefits, work/life balance, competitive pay and room for advancement. Great atmosphere, definitely enjoy what we do. Great place to work

Cons

None to be honest. The bank treats all employees fairly and has an inclusive culture. Best in class across the board.

Citi Response

4y

Thank you for your feedback!

5.0

Jul 20, 2016

Credit Card Transactions

Machine operator

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Frequent breaks. Awesome managers who really care. Great benefits. Company cares for its employees. Cross-training is encouraged. 3 shifts

Cons

Not a lot of mobility within the embossing department due to being a small department. When one wants to move around.

Citi Response

9y

This is great feedback - we are so excited to hear that you have developed such a great relationship with your manager. At Citi, you can have multiple careers without ever leaving the company. We have opportunities available across different teams, business functions and geographic regions. If and when you're ready to take the next step in your career, we recommend you having an open discussion with your manager and explore all the opportunities available at Citi.

4.0

Apr 11, 2016

Overall Great Company

Control and compliance analyst, vice president

Recommend

CEO approval

Business Outlook

Pros

Citi has is such a large, global company that the possibilities are endless when it comes to advancing your career. There are many different ways to learn about each specific area of the business and this prepares you for your next role or even your next company. Compensation package is generally strong but just know that pay grades can vary widely, so make sure you ask about the low, mid and high points of salary ranges.

Cons

Again, Citi is large, so if you are working in a project management or relationship manager role that has a global or even regional impact, moving the needle on success can be difficult. Atmosphere can still be very political and traditional in some lines of business.

Citi Response

10y

Thank you for this stellar review! We're glad to hear you've enjoyed your career with Citi and continue to maintain a positive outlook. Regarding your advice, we are working on our onboarding process as we agree training for new employees or new roles is essential.

Viewing 7 - 9 of 36,472 Reviews

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