Citi reviews

3.6

65% would recommend to a friend

(36,501 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

37K reviews
1.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent salary 4 week vacations

Cons

- Citi has the worst onboarding that I have been on, you are just a number and if you do something wrong they will call you to action in front of your Chief. - Citi is incredibly restrictive about approving products such as outbound emails outside the organization. - Citi has a terrible culture, and lack of diversity. The main workers are either from India, Pakistan, or Africa (mostly Nigerian). - Red tape and slow-moving tech - Citi had a fine in 2021 for its lack of controls and hired a bunch of qualified people as SVPs and didn’t give them the opportunity of showing their skills that even though SVPs are the ones doing the work, they don’t have access to all the information that they need to work with. Super ironic! - Citi makes everything more difficult than it is supposed to be. Has tons of systems and links that overwhelm the users and, in the end, you ended lost. - The worse support teams you'll ever work with. IT and ICRM teams’ suck. - Citi has a culture of not respecting others in the team and anyone can call anytime (including morning time 6 am – 7 am, or lunchtime). - No pay for working on Saturdays or overtime.

2.0
Mar 2, 2023

Disappointing for a global bank

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits packages are good - lots to choose from Belfast office has a good subsidised canteen available Reduced parking rates for nearby car parks

Cons

On boarding process at the start is very long and unnecessary. It took 3 months from job offer to start date Training is all completed with a fellow coworker who simply does not have the time or resource to complete this properly Your day to day work will be very heavy in terms of workload. At one point, I was covering 3 people's roles due to sickness. They will still expect the quality of work to be high and additional tasks/goals to be completed but it is simply not doable. The fact I was doing 3 people's roles (these were assigned to me) did not seem to be taken into account when doing any appraisals Those who seem to be getting promotions are those who are on overly friendly terms with their manager or belong to a certain "clique". It doesn't seem to be based on actual work merit and decisions by managers don't seem to be challenged by higher management when they should be Support while in your role will be minimal. I received around 3 one to one in the space of almost a year. No guidance on how to forward your career etc for those who are not friendly or in the management "clique". Those who seem to moan and stress on the job, seem to get further than those who put their heads down Incredibly long hours at times, you will not be paid for any additional hours The salary for the amount of work expected in this role is simply not up to market standard these days. Entry level in other banks seem to pay more than intermediate/senior levels at Citi As an experienced employee, you will soon become disillusioned when others are hired on higher levels than you, yet have no experience of finance, you end up training them and they still cannot perform adequately. You will wonder why you are picking up slack for considerably less money. Look after your existing staff before new hires

1.0
Feb 28, 2023

Run away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good brand recognition and exposure to new technologies.

Cons

Treat people like numbers. The "new culture" that the CEO is advertising, is either not sticking or is being interpreted internally as "continue with command and control, political empire building, backstabbing and inhumane treatment of employees... but smile while you do it and throw in a few compliments." The high stress political games are driving away the best talent . Executives care about what is best for themselves with no regard for what's best for employees or even the organization. The infighting between Managing directors is overtly distracting and causes huge technology silos. If a new executive starts that is even mildly ethical, its either beaten out of them or they are let go in short order.

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