Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 276 reviews)); "Great people and place to work" ((in 258 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Good Benefits for pensions and flexibility" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 186 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Sep 13, 2024

Shocking employer

Team leader

Recommend

CEO approval

Business Outlook

Pros

Discount is good at 30%

Cons

Stress that they put onto the team leaders is awful. Ended up being signed off for 4 weeks because of it

Co-op Response

1y

We're sorry that you feel that you had to leave. We hope that you raised your concerns with your manager before taking the decision to leave. If you felt unable to talk to your manager we have a number of support strategies in place to provide help whenever it is needed. We partner with Grocery Aid, and they provide a range of support services that cover mental, physical and financial support. We wish you well and hope that things are improving for you now.

1.0

Dec 22, 2023

Middle management is out of control.

Funeral service crew

Recommend

CEO approval

Business Outlook

Pros

Because if staff turn around I would make a new friend every 2.3 weeks on average.

Cons

Middle managers are out of control. They don't believe the company rules apply to them, even though all literature including all colleague code states it does. I certainly feel that senior management are either kept in the dark or turn a blind eye. These same manager's have a pack mentality. If one of them takes a dislike to you they all try to bully and harras you. When a grievance is highlighted it is swept under the carpet. Any promotion is based on if your face fits, your a family member or a friend.

4.0

Jul 29, 2023

Great staff but company doesn't give enough hours to stores

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great staff! Great discount on own brand products! Pay is good. Total hours per week are good. If you good enough to step up then you will be given a chance to prove you can do the job. Will keep you fit due to it being physically demanding!

Cons

Company runs every store on bare bones hours and demands that you can come in under budget every week. Discount on non own brand products could be better as we only get what Totem card holders get on those products. Working hours are ok if you like 6am starts and 10/11pm finishes. Working hours as a Team Leader can lead to no social life due to the above hours. During busy periods you are still expected to ensure all online delivery orders are completed in time, this can at times be horrendous as we do our own online grocery system, Deliveroo and UberEats. Physically demanding job as deliveries can be large! As a Team Leader you will be doing the bulk of the work due to staff being on tills or doing online orders.

Co-op Response

2y

Thank you for your feedback. Our Team Leaders work incredibly hard and deputise in the absence of the manager. It can be a fine line to balance between leading a shift and your team in the store and rolling your sleeves up to get the job done. We'll certainly pass on your feedback however in the meantime please speak to your manager about any concerns you're having with workload.

Viewing 28 - 30 of 6,231 Reviews

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Vereinigtes Königreich

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Shocking employer

Middle management is out of control.

Great staff but company doesn't give enough hours to stores

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