Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 276 reviews)); "Great people and place to work" ((in 258 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Good Benefits for pensions and flexibility" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 186 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,231 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Nov 6, 2014

Awful company

Team leader

Recommend

CEO approval

Business Outlook

Pros

Made some great friends, double discount days.

Cons

Low pay, favouritism, circumstances like childcare not taken into account, certain staff allowed to be constantly sick, late, on cigarette breaks and nothing done. Disorganised, no consideration for work life balance unless you are a store manager an then you can pick and choose your own hours. Huge lack of communication through out the company.

1.0

May 3, 2014

A company who's fair trade and ethical morals don't stretch to the treatment of their staff.

Csa

Recommend

CEO approval

Business Outlook

Pros

The only positive I have of working for this company is a certain pride in the fair trade and ethical products that it sells.

Cons

> Senior management are simply filling a position and contribute little. > CSAs doing the work of team leaders/managers and receiving no extra pay or recognition. > Stores are FILTHY and equipment is a joke and always breaking. > No trust given to staff, checking how often we use our discount cards etc. > Poor wage in comparison to other supermarkets. > Deliveries are always late or wrong and we then have to deal with unhappy customers > Managers who let their staff be verbally abused by customers or contradict policies on refunds just to keep the customer happy.

1.0

May 1, 2012

Worst job I have ever had the pleasure of working for! Handed in my Notice! Low Moral allround.

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Money....If you have a life. Keep it. This company will take it away from you. Your life and car will no longer be your own. It becomes theirs! Be warned.....

Cons

Your a number and nothing more. High staff turn around.

Viewing 25 - 27 of 6,231 Reviews

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Vereinigtes Königreich

Vereinigtes Königreich

Co-op

Co-op reviews

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Ratings by demographic groups

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Awful company

A company who's fair trade and ethical morals don't stretch to the treatment of their staff.

Worst job I have ever had the pleasure of working for! Handed in my Notice! Low Moral allround.

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