Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,258 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Apr 2, 2022

Stressful

Store manager

Recommend

CEO approval

Business Outlook

Pros

Ethics and Values People, ability to make good friendships Brand Pay is good

Cons

Stress, will be expected to perform Several tasks at once Work level Staff level

4.0

Apr 1, 2022

Great Pay, great people but can be excessively stressful for what it is.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Pay is very good for my age (19-20 years old) Paid breaks (8hr shifts get 30mins paid n 30mins unpaid) Extra holiday days for each year you work. (3 extra days compared to first year) Lots of overtime available if you need it Flexible shifts - fits well around uni Colleagues are brilliant to work with A lot of management experience which is good for future opportunities Uniform is t-shirts in summer which is more relaxed

Cons

Sometimes too much is expected of you which can make you very stressed Long shifts (6am-2pm or 2pm-10pm) sometimes 10 hour shifts or longer. Can’t take sick days because lack of staff employed to cover Can’t take full 1 hour break on 8hour shifts as too much to do/can’t leave 1 person on shop floor to solo. Not enough people on a shift sometimes (need 3 people minimum both morning and evening) Security is only partial when needed more often Customers can be a bit too much sometimes (comes with any customer service role though) Finding people to cover your shift or swap is difficult sometimes

2.0

Mar 28, 2022

Coop Management

Store manager

Recommend

CEO approval

Business Outlook

Pros

Discounts and offers, pension scheme is good, does some really great work within our communities that you can be part of

Cons

work life balance and mental health is always talked about, but the reality is, that its just given lip service

Viewing 361 - 363 of 6,258 Reviews

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Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stressful

Great Pay, great people but can be excessively stressful for what it is.

Coop Management

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