Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 589 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great team members and colleagues" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,257 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,257 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Nov 9, 2025

Too demanding

Multisite manager

Recommend

CEO approval

Business Outlook

Pros

Discount card staff, holiday allowance

Cons

Too less staff on shift,very demanding job mentally and physically

Co-op Response

6mo

Thank you for your review and feedback. We're pleased to see that you appreciate the generous holiday allowance and the 30% colleague member discount we offer in store. We're sorry to hear that you feel the role can be demanding. We'd recommend that if you're finding things challenging to discuss this with your operations manager, we're concerned for your welfare and we know that they'll be in the best position to support you. If you feel that you can't approach your manager there are resources to support you from a practical point of view. On How Do I you can find information on how your store is allocated hours. You can also find resources to support your mental and physical health on the Wellbeing and Benefits Hub or alternatively you can reach out to talk to someone confidentially using our colleague assistance programme.

4.0

Nov 9, 2025

Great place to work, friendly team and good rewards

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- close knit and cohesive team

Cons

- can be unsociable hours

Co-op Response

6mo

Thank you for your review and feedback. We're pleased that you felt a strong connection to your colleagues and we hope that you were able to find a role with hours that work for you.

4.0

Nov 9, 2025

greate company

Coordinator

Recommend

CEO approval

Business Outlook

Pros

You have a good Work life balance

Cons

You get a fair pay

Co-op Response

6mo

Thank you for your review and for your feedback. We're delighted to see that you were happy with both your pay and your work-life balance with us.

Viewing 376 - 378 of 6,257 Reviews

Jobs at Co-op

Customer Team Member

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Too demanding

Great place to work, friendly team and good rewards

greate company

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