Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 589 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great team members and colleagues" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,258 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Nov 9, 2025

greate company

Coordinator

Recommend

CEO approval

Business Outlook

Pros

You have a good Work life balance

Cons

You get a fair pay

Co-op Response

6mo

Thank you for your review and for your feedback. We're delighted to see that you were happy with both your pay and your work-life balance with us.

4.0

Nov 9, 2025

Customer

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay and work and stuff

Cons

Hours pay people is bac

Co-op Response

6mo

Thank you for your review and feedback. We're pleased to see that you are happy with your pay and your role at Co-op.

1.0

Nov 8, 2025

Love being micro managed then you will love it here

Probate consultant

Recommend

CEO approval

Business Outlook

Pros

work from home full time

Cons

Way too many to list, it used to be great place to work but it is now way too sales driven with every move being watched by upper management.

Co-op Response

7mo

Thank you for taking the time to leave a review. We strongly recommend that you share your concerns with your manager. We're concerned for your well-being and your manager may be able to assist with practical advice and will listen to your concerns.

Viewing 379 - 381 of 6,258 Reviews

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Customer Team Member

Vereinigtes Königreich

Vereinigtes Königreich

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Love being micro managed then you will love it here

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