Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great people and place to work" ((in 265 reviews)); "Great team manager and colleagues" ((in 257 reviews)); "good benefits and school prgrams" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 196 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Oct 15, 2025

Great place to work

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Nice people accommodating shift. Flexible

Cons

Some of the cuwtomers are terriblw

Co-op Response

7mo

Thank you for your five-star rating and feedback! At Co-op, we’re committed to creating a positive workplace culture where colleagues feel valued and supported. Your review helps others learn about our focus on flexible working, career development opportunities, and employee wellbeing. We appreciate you taking the time to share your experience!

3.0

Oct 14, 2025

Meh

Team leader

Recommend

CEO approval

Business Outlook

Pros

Easy enough to do the job. Can get boring

Cons

Short staffed when its needed but plenty of staff when it's not

Co-op Response

6mo

Thank you for leaving a review and for your feedback. It sounds like you might need to talk to your manager about how your store's hours are being allocated. There's information available on How Do I regarding the allocation of store hours and more resources on the Co-op Hub.

5.0

Oct 14, 2025

good

Team leader

Recommend

CEO approval

Business Outlook

Pros

caring, customers, discounts, good food, decent pricing

Cons

overbearing managers, customers, sometimes expensive, discount isnt on full products

Co-op Response

7mo

Thank you for your five-star review! We’re pleased to hear you value our caring approach, commitment to great food at fair prices, and the exclusive colleague discounts we offer. Feedback like yours helps others understand what it’s like to work at Co-op and why our team is proud of the service we provide to customers. We appreciate your comments about management style and discount limitations. If you ever experience challenges, we encourage you to speak directly with your manager or team leader, they’re there to listen and help resolve issues. Open conversations are key to making Co-op an even better place to work. Thank you for sharing your perspective and for being part of Co-op!

Viewing 430 - 432 of 6,260 Reviews

Jobs at Co-op

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Meh

good

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Co-op

Co-op reviews FAQs