Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 619 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "Great people and place to work" ((in 263 reviews)); "Colleagues are great and work hard" ((in 254 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 86 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,260 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Oct 14, 2025

Legal Assistant at CLS

Legal assistant

Recommend

CEO approval

Business Outlook

Pros

Great team manager and colleagues

Cons

Repetitive tasks on a day to day basis

Co-op Response

7mo

Thank you for your five-star review! We’re delighted to hear you appreciate your great team manager and supportive colleagues at Co-op. A positive team environment is something we’re proud of, and it’s great to know this makes a difference in your experience. We understand that repetitive tasks can sometimes feel challenging. If this ever impacts your engagement, we encourage you to speak with your manager, they’re there to support you and explore ways to make your role more varied where possible. Thank you for sharing your feedback and for being part of Co-op!

1.0

Oct 12, 2025

Terrible management

Funeral arranger

Recommend

CEO approval

Business Outlook

Pros

Great colleagues and a rewarding job

Cons

Very poor management across the whole company

Co-op Response

8mo

We're pleased to hear that you're working with great colleagues and that you feel the job is rewarding. We are, however, sorry to hear that you feel this way about management. Without more information it is difficult to provide a response. If you feel that there is more you'd like to share, then you can use the Ask Bobbi feature on MyHR for advice on how to raise concerns.

3.0

Oct 12, 2025

.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Small team of staff Local so no travel Friendly customers Good team to work with Discount / benefits

Cons

Working 1 on 1 most of the time Not enough hours to get more staff in

Co-op Response

6mo

Thank you for your review and feedback. We're pleased to see that you are happy working with your colleagues in a store that is local to you. It's also great to see that you appreciate the benefits that working at Co-op brings, like the 30% colleague member discount in store.

Viewing 433 - 435 of 6,260 Reviews

Jobs at Co-op

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

Co-op reviews

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Legal Assistant at CLS

Terrible management

.

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