Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "Great people and place to work" ((in 265 reviews)); "Great team manager and colleagues" ((in 257 reviews)); "good benefits and school prgrams" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 196 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

6K reviews

4.0

Mar 23, 2017

Co op

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Good hour flexibility, decent pay

Cons

It's retail, so you have to be able to keep your cool with rude customers.

Co-op Response

Thankyou for your review and feedback. It's nice to hear you enjoyed the flexible hours. ^Catherine

4.0

Mar 16, 2017

mid-range , ethical

Customer sales assistant

Recommend

CEO approval

Business Outlook

Pros

good staff and work-place culture

Cons

prices are too steep

Co-op Response

Thanks for your feedback. ^Sophie

4.0

Mar 8, 2017

great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

colleagues all work together, staff are friendly and most of the customers are too. clean working conditions. encouraged to take on new challenges to work towards your working goals. pay is over minimum wage. ,discount card and other great benefits

Cons

breaks are short for the hours you work.

Co-op Response

Thankyou for your comment. Great to hear you like your team and working environment. I hope you continue to enjoy your time at the Co-op. Make sure you like the Co-op Colleague Facebook page to hear the latests news and opportunities for colleagues. ^Catherine

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