Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,260 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Feb 5, 2017

Shop assistance

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Learn and prove that I am a hard worked and prove that i can work in a team colleague environment.

Cons

I don't think that the are any down sides in working in a Co op company, you need to learn and adapt your self to the companies rules and sketches.

Co-op Response

9y

Thankyou for your review. 10 years is a very impressive amount of time to be working with us. It's lovely to hear that you enjoyed your time and that you embraced the changes that came your way. ^Catherine

4.0

Feb 3, 2017

Positive Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company Ethos, Drive to Contribute to Communities, Understanding of Work Life balance, Helpful and motivated people (mostly). Would recommend to anyone who can get on with all sorts of different people.

Cons

Lots of Man Utd supporters! Different divisions are organised in silos so there are often competing and opposite viewpoints, so anything across more than one division is harder to organise than it should be. This is a well known situation.

Co-op Response

9y

Thank you for your comment and feedback. It's great to hear you enjoyed our work with communities. As we continue through our Rebuild we're committed to breaking down silos and working more collaboratively across teams and businesses. ^Catherine

4.0

Feb 2, 2017

Customer Team Member

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Good working environment, close relationships to the mangement who seem to be keen to help lower staff. Training provided and possibility of management training.

Cons

Very very basic pay, bottom end jobs pay not far off minimum wage, and then expected to be very flexible with hours and coming in at short notice as there is small numbers of staff

Co-op Response

9y

Thankyou for your comment and feedback. It's great to hear you enjoyed working with your team and manager. We're committed to increasing training opportunities for all colleagues as we progress through our Rebuild. ^Catherine

Viewing 6001 - 6003 of 6,260 Reviews

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Vereinigtes Königreich

Vereinigtes Königreich

Co-op

Co-op reviews

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Ratings by demographic groups

Reviews by job title

Shop assistance

Positive Experience

Customer Team Member

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