Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,258 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,258 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Dec 13, 2016

Good employer

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

I am a customer service advisor for motor insurance. When you begin you get 5 weeks of training including 3 weeks in a class room and then 2 weeks on a supervised team so you can easily get help. It really prepares you for the job and doesn't throw you in at the deep end.

Cons

There are a lot of tests

Co-op Response

9y

Thankyou for your comment and feedback. It's great to hear that you feel like you were given ample training to jump into your job. I hope you continue to enjoy your job and take part in future training. ^Catherine

5.0

Dec 5, 2016

was good

Csa

Recommend

CEO approval

Business Outlook

Pros

good people and the hours are good

Cons

be more flex with taking holidays/swapping shifts

4.0

Dec 2, 2016

Good Employers, Good Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits such as staff discount Ethically and Morally brilliant Part of a team, well managed, rewarding `Wage is above the national minimum wage

Cons

There are no real cons, depending on the store itself, and the customers that you get in the store. The technology can be slow and sometimes you are up against it due to cutbacks in hours

Co-op Response

9y

Thank you for the great feedback. ^Sophie

Viewing 6007 - 6009 of 6,258 Reviews

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was good

Good Employers, Good Benefits

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