Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 262 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "bullying and harassment by management" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,259 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,259 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Nov 19, 2016

It was okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Slightly above minimum wage pay

Cons

Their shift scheduling system is awful

Co-op Response

9y

Thankyou for your feedback. I'm sorry to hear you had issues with your shifts while working with us, I hope that you spoke to your manager at the time regarding this. ^Catherine

4.0

Nov 16, 2016

It was good for what I needed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

GREAT as a part-time job when in school etc. Not so great for the full time workers. 21 minimum wage at 18 Lots of extra hours if you want it Had some amazing supervisors Team were friendly Work is generally easy

Cons

Low chance of career development if working in store (seen from other colleges) Manager was not great Monotonous work

Co-op Response

9y

Thanks for getting in touch. If you're looking to progress within the company we'd definitely like to help you do so, take a look at our careers website; https://jobs.coop.co.uk/ ^Sophie

1.0

Oct 29, 2016

COOP job experience, overall not good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff and customers are friendly, money is acceptable

Cons

hours are unsociable manager never listens no consideration to your personal life no appropriate turn over of shifts, always doing the same

Co-op Response

9y

Hello, I'm sorry to hear you're having problems with your manager regarding your shifts. If your manager is not listening to your requests I recommend speaking to the Area Manager of contact Employee Assistance Programme (EAP) which you can find details of here: https://colleagues.coop.co.uk/contacts/get-in-touch ^Catherine

Viewing 6013 - 6015 of 6,259 Reviews

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Customer Team Member

Vereinigtes Königreich

Vereinigtes Königreich

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It was okay

It was good for what I needed

COOP job experience, overall not good

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