Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 589 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great team members and colleagues" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,258 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Aug 23, 2016

Team manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great customers and shifts go really quick as so busy

Cons

39 contract but may be required to work 45 - yeah right. Being told not doing enough after 2 weeks of 50 plus hours.

Co-op Response

9y

Were you able to discuss your concerns regarding working hours with your line manager? ^Sophie

5.0

Aug 17, 2016

Love this place !!

Candidate marketer

Recommend

CEO approval

Business Outlook

Pros

Such a welcoming culture after only 1 month of working here I feel like part of the family. Membership. Benefits. Office environment and location.

Cons

Nothing !! Love this place

4.0

Aug 15, 2016

Data Protection Manager

Data protection support manager

Recommend

CEO approval

Business Outlook

Pros

A fantastic new building with a great location. Angel Square was a great location that allowed many people to interact closely with each other.

Cons

Elements of the business were fragmented from each other making it difficult to find the correct conact at different points in time. Still, this was only a minor issue.

Viewing 6034 - 6036 of 6,258 Reviews

Jobs at Co-op

Customer Team Member

Vereinigtes Königreich

Vereinigtes Königreich

Co-op

Co-op reviews

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Team manager

Love this place !!

Data Protection Manager

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