Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 277 reviews)); "The people were great and kept you sane" ((in 269 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Good benefits and that’s about it" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Jul 21, 2015

Very good company to work for

Customer sales assistant

Recommend

CEO approval

Business Outlook

Pros

Great management, they treat you like a person not just an employee. All of the other members of Taff are really friendly. Management are open and honest about what's going on in the store.

Cons

The only con I can think of would be the early start but nothing can be done about that it's all just part of the job

4.0

Jul 16, 2015

Coop Food Stores

Team leader

Recommend

CEO approval

Business Outlook

Pros

Highly Competitive Pay Discount on products Open Door policy with regards to management Input on change within company Constantly striving to improve store standards and company perspective fantastic holiday allowance over 7 weeks for a full time staff member

Cons

Must be available to work at all times hours based on rota system, only no hours 3 weeks in advance uncertainty about future of large stores

4.0

Jul 2, 2015

Great Ethics, shame the company is slow to change

It team manager

Recommend

CEO approval

Business Outlook

Pros

A truly dedicated core of staff, who see the Co-op as so much more than a job, people will go above and beyond for the group, the difference between this and a corporate job is clear. ownership of the group

Cons

In my opinion, the Co-op feels like it straddles the line between public and private sector, great benefits for it's staff but so protective of them it can be difficult to deal with low performance

Viewing 6148 - 6150 of 6,235 Reviews

Jobs at Co-op

Customer Team Member

Milton Keynes, England

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Very good company to work for

Coop Food Stores

Great Ethics, shame the company is slow to change

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