Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 277 reviews)); "The people were great and kept you sane" ((in 269 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Good benefits and that’s about it" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Jun 14, 2015

Baker

Recommend

CEO approval

Business Outlook

Pros

Working in a bakery provides an independent environment which is challenging but you can set yourself targets and motivate yourself to meet them.

Cons

You cannot depends on other employees as there is poor communication in the workplace and this would lead to numerous problems that were never addressed.

2.0

Jun 13, 2015

Customer Sales Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- The people were great, I enjoyed working with the all the employees and managers on different days - Training was basic and straightforward, so you will learn very quickly - Flexible working days and hours so long as you spoke to your manager at least a month ahead of time. There were always extra shifts available

Cons

- No career progression as the company generally rotates managers internally from other stores, because of this there was some employees that had remained customer sales assistants for 5+ years - No further training opportunities beyond the first few weeks. Although there wasn't much to learn as a customer sales assistant, the lack of training also showed that there was no opportunities for development and promotion

1.0

Jun 12, 2015

Worst possible mix

Team manager

Recommend

CEO approval

Business Outlook

Pros

None that I can remember

Cons

A bullying culture that threatens junior managers with constant disciplinary action trying to enforce company procedures that are inadequate for some of the people you have to manage.

Viewing 6151 - 6153 of 6,235 Reviews

Jobs at Co-op

Customer Team Member

Milton Keynes, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Baker

Customer Sales Assistant

Worst possible mix

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