Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 173 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jun 9, 2015

Customer Sales Assistant (CSA)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job, a monkey can do it really, work on till, stack some shelves, do lottery, do pay point, nothing difficult

Cons

Apart from 10% Employee discount, the company provides no bonuses or extra pay, so be prepared to work bank holidays and boxing day with no extra pay

5.0

Jun 8, 2015

Co-Op

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Challenge. Need to think creatively and provide solutions focused service. The role where I've had most opportunity to provide my opinion, POV, expertise

Cons

A big company so change is a challenge. But the pace of it at the moment is impressively swift

3.0

Jun 1, 2015

More - than +

It employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, nice office, Supermarket and post office at Angel Square Located in City Centre

Cons

Low salary No Talent mng/ Strategy ( all they do is performance appraisal) Poor HR function Too much work Not enough people as many left during numerate Restructurings Pressure on the business functions is high which means IT gets the stick all the time. Good IT projects go to contractors, permanent staff is left with small crappy projects.... Male dominated environment Male colleagues keep commenting on lady's shoes !!!!

Viewing 6154 - 6156 of 6,235 Reviews

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City of Westminster, England

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