Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 288 reviews)); "The people were great and kept you sane" ((in 267 reviews)); "Great colleagues and discount of products" ((in 250 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 89 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,236 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

May 14, 2014

Fairly good, great people to work with but company overall not great.

Ctm

Recommend

CEO approval

Business Outlook

Pros

I have made great friends here and enjoy working with them which makes it worthwhile, I get on wit the managers and overall we have a great laugh. Shifts fit around my homelife.

Cons

Not many perks for working bank holidays etc (no extra pay or time in lieu that cant be taken). have more responsbility than I am paid for, no opportunity for development.

3.0

May 13, 2014

The store I work for has some great people to work with.

Customer team member

Recommend

CEO approval

Business Outlook

Pros

I have a disability and they make sure I only work what I am capable of i.e. checkout and light stock.

Cons

Our store is a small supermarket and does not have all the staff needed to run it fairly.

3.0

May 12, 2014

Hardworking, Run by idiots who don't know how to run a company, thank god for the people on the shop floor!

Team leader

Recommend

CEO approval

Business Outlook

Pros

Sense of togetherness, good holiday pay for Team leaders. Good benefits in discounts on food and electrical.

Cons

Understaffed, People in Manchester don't have a clue aslong as we hit targets

Viewing 6193 - 6195 of 6,236 Reviews

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City of Westminster, England

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Co-op

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Fairly good, great people to work with but company overall not great.

The store I work for has some great people to work with.

Hardworking, Run by idiots who don't know how to run a company, thank god for the people on the shop floor!

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