Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 288 reviews)); "The people were great and kept you sane" ((in 267 reviews)); "Great colleagues and discount of products" ((in 250 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 89 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,236 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

May 12, 2014

Eye opening

Ctm

Recommend

CEO approval

Business Outlook

Pros

Meeting new people and gaining new friends

Cons

Having a cool head and keeping your cool

4.0

May 12, 2014

Can be enjoyable yet frustrating also.

Team leader

Recommend

CEO approval

Business Outlook

Pros

In my shop the biggest pro is the customers, 90% of them are the reason i enjoy working. It is a small town and we have many regulars who are very nice.

Cons

Managing to book holiday, in my shop it is first come first serve, so someone can go in and book holiday for the whole of june which means i cant book any time off... WHY?! Work load... sometimes... Somedays will be nice with an achievable amount of jobs and other days we will have a long list of jobs which is near impossible to get done, so we either have to stay later (past 11) or get moaned at the next day. :(

4.0

May 11, 2014

ok but not good at staffing levels and budgeting for staff and pay is minimal

Customer team member

Recommend

CEO approval

Business Outlook

Pros

the company atmosphere and general friendliness of other team members, the discount that get doubled on payday weekend x pension plan and just the fact that as a group you do feel like a valued member

Cons

the pay increase from becoming a customer team member to a supervisor is not worth the stress that is related to the position so if you wannt to head up the ladder for monetary reasons then it is not worth doing...the hours and shifts can get monotonous especially when every weekend you have to do 2-10pm shifts so not good if you want to have any form of social life outside of the co-operative group also regarding pay the co-op is one of the lowest retail pay brackets going so if you are not prepared to work hard for next to nothing then it really isnt the job for you

Viewing 6196 - 6198 of 6,236 Reviews

Jobs at Co-op

City of Westminster, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Eye opening

Can be enjoyable yet frustrating also.

ok but not good at staffing levels and budgeting for staff and pay is minimal

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