Co-op reviews

Thank you for your review and feedback. We're so pleased that you feel that your role provides you with the opportunity to work flexibly and that you're happy with your holiday allowance. We recommend that you speak to your ops manager if you're feeling pressure to work additional hours. Advice and guidance can be found on How Do I with regard to your working hours and our HR policies - which can also be found on our SharePoint sites.

Thank you for your 5 star rating and for your review and feedback. With our home delivery partners, your allocation of hours is based on the items picked in the store. It is the responsibility of the manager and/or team leader to plan how these hours are used when the store is busy with online orders. If this planning is not done effectively, colleagues may feel the strain. Prioritisation needs to be carried out on a store-by-store basis, planning other tasks around busier periods. Should you need any support with understanding the allocation of hours or anything to do with Q-Commerce, please reach out to your local online performance lead. If you’re not sure who this is, you can find out more details on How Do I or speak with your operations manager.