Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 173 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Aug 31, 2023

Weekend off

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Short working hours: 7.5 hrs to work

Cons

Short meal break: 30 mins only

Co-op Response

2y

Thank you for your balanced review.

1.0

Apr 27, 2023

Poor management and organisation

Team leader

Recommend

CEO approval

Business Outlook

Pros

I wouldn't recommend if you're thinking about being a team leader. The pay isn't even much more than the lowest ranking position at the company but for over twice the responsibilities. You won't be valued and you won't be treated fairly. This is a warning

Cons

- Treated poorly - Poor organisation - Undervalue - No benefits

Co-op Response

3y

We're sorry to learn of your experience with us. We hope that you raised any concerns you had with your manager at the time. This year we increased the salary of our Customer Team Members and Customer Team Leaders by 10%. The benefits that Co-op offer are vast and go beyond the 30% colleague discount. We encourage you to take a look at our full range of benefits by copying and pasting this link into your browser: https://tbcdn.talentbrew.com/company/22964/v2_0/pdfs/CVP-Rewards.pdf You might be surprised by what you discover!

1.0

Apr 15, 2023

poor management

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

staff benefits and staff discounts

Cons

lack of training, poor management

Co-op Response

3y

We're sorry to learn of your experience with Co-op. Did you raise any concerns with your manager or our HR team at the time? We have a range of training materials designed to support you in store, from on the job training to online learning modules on MyLearning. Most training can be tailored to your specific needs and it's important to speak up if you ever feel that something isn't working for you.

Viewing 91 - 93 of 6,235 Reviews

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