Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 281 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 173 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 292 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Apr 12, 2026

Lots of hours available

Team member

Recommend

CEO approval

Business Outlook

Pros

Good if u need lots of hours and the pay is good

Cons

Standing a lot and heavy lifting, also starting at 5am

Co-op Response

2mo

Thank you for your review and feedback. We're pleased to see that you were happy with your pay and having a range of shifts that fit with your requirements. There are a variety of tasks to work on in our food stores and it can involve heavy lifting when dealing with deliveries and stocking up the shelves. As we're a convenience store, we operate hours from early morning to late evening, and our colleagues will be there to support whenever our customers need us.

4.0

Apr 12, 2026

My time at the co-op

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Easy enough job, doesn't feel like work

Cons

Shift patterns can be unpredictable at times

Co-op Response

2mo

Thank you for your review and for your feedback. It's great when you find a role that doesn't feel like work and it sounds like you enjoyed your time with us.

4.0

Apr 11, 2026

its good

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Good pay and balanced work

Cons

Sometimes it can get tedious

Co-op Response

2mo

Thank you for sharing your feedback. We're pleased that you're happy with your pay and the work you do. If you are finding that some of your tasks less engaging than they used to be or repetitive, why not speak to your manager to see if there are any new tasks you can be shown, or if there are any community projects you could get involved in. This is a great way to learn more about your store and community and could help you with ongoing development and progression.

Viewing 97 - 99 of 6,235 Reviews

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City of Westminster, England

Milton Keynes, England

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Ratings by category

Ratings by demographic groups

Reviews by job title

Lots of hours available

My time at the co-op

its good

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