Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 606 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 277 reviews)); "The people were great and kept you sane" ((in 269 reviews)); "Great team manager and colleagues" ((in 261 reviews)); "Good benefits and that’s about it" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,235 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Mar 30, 2026

Store Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good hours Good team Days go quick

Cons

Can only be 1-1 in store Upper management expect to much and don’t listen. Pay rates for customer assistants poor

Co-op Response

2mo

Thank you for submitting your review and feedback. We're pleased to see that you were happy with your team and the hours you worked with us. Each of our stores operates with its own set of needs and staffing arrangements, so while they may be different approaches across our locations, they are tailored to best fit each team's situations.

5.0

Mar 30, 2026

Co-op Excellent Employer

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Being part of a motivated team, good all round support,

Cons

I haven't been with the Co-op for long so I don't have anything to add here.

Co-op Response

2mo

Thank you for your fantastic 5 star rating and for your feedback. Welcome to Co-op and we're so pleased that you're working with a motivated group of colleagues.

4.0

Mar 30, 2026

Good balance but long hours

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Nice young team Ok managers

Cons

Long hours Bit stagnant in terms of growth

Co-op Response

2mo

Thank you for your review and for your feedback. We'd recommend that you visit the Co-op Hub and look for Own Your Development. You'll find a wide range of resources to help you in terms of your development and growth. You can also visit the internal careers site and sign up for job alerts in your area or in a business area you're interested in, so that you can be among the first to hear about new opportunities.

Viewing 112 - 114 of 6,235 Reviews

Jobs at Co-op

Milton Keynes, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Store Manager

Co-op Excellent Employer

Good balance but long hours

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